To place an order, simply browse our collection and click on the item(s) you wish to purchase. Choose your preferred size, color (if applicable), and quantity, then click "Add to Cart". Once you've finished shopping, proceed to checkout, where you can review your order details, enter your shipping information, and select a payment method to complete your purchase.

We accept major credit cards (Visa, MasterCard) and UPI, among others for online payments. All transactions are processed securely through our payment gateway to ensure your information is protected.

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also track your order by visiting the Order Tracking page on our website and entering your order number and email address.

Shipping and delivery times vary depending on your location. We offer free shipping on all orders above Rs.499 and charge a flat/non-refundable fee of Rs.65 on all orders below Rs.499. For detailed information, please refer to our Shipping and Delivery page.

We offer refunds for damaged or defective items only. If you receive a damaged or defective product, please contact our Customer Service team within two days of receiving your order with proof of the damage (an unedited unboxing video clearly showing damage). For more information, please read our Refund and Cancellation Policy.

At the moment we only offer Pan-India Shipping. We are working on expanding our services internationally. Stay tuned!

If you have any questions, concerns, or need assistance with your order, our Customer Service team is here to help. You can reach us via email at support@distinctivelyyou.in or through our Contact Us page. We strive to respond to all inquiries promptly during our business hours.

Yes, we offer gift wrapping services for free. After your order has been confirmed, you can reach out to us Instagram or through the Contact Us page with your order no. and any message you might want to include. If you're looking for something more to include in your gift, please check out our Hampers and Bulk Orders Page.

While we strive to offer jewelry suitable for sensitive skin, please check the product description for details on materials used. If you have specific allergies or concerns, feel free to contact our Customer Service team for assistance.

To stay informed about our latest collections, exclusive offers, and promotions, we encourage you to subscribe to our newsletter. You can also follow us on social media (Instagram, Facebook, Pinterest, YouTube) for updates and style inspiration.